Telephone Sales Training
Atlanta Sales and Consulting believes that there are only a few difference
between cold calling using the telephone as your vehicle and cold calling using
your car as your vehicle.
These differences are:
- Cold calling via the telephone is 100 times more efficient than any
alternative.
- When on the phone you obviously can't see what the prospect is doing,
but you can certainly sense if the prospect is following your conversation.
The #1 difference far outweighs the #2 difference.
In fact we would argue that not being able to see your prospect can be an
advantage.
This advantage is that your telesales reps are forced to listen more intently
and they must precisely follow the sales process when in a telesales
environment.
You will be hard pressed to find anyone that doesn't think that B2B telesales
is hands-down the best method for lead production.
Also, If you build a world class B2B telesales team then you will build a
team that will know when it is time to close the sale.
A world class team will ultimately win more business than its competitors.
How do you build a world class telesales team... You train,
coach, motivate and manage them until you get it right. It will not happen
unless you teach them how to sell in a telesales environment.
At Atlanta Sales and Consulting we believe that
Sales is a process that can be taught. This sales process certainly
includes telephone sales.
We structure our telephone sales training
to focus on the sales process, the fundamentals that must be accomplished, and
the unique opportunities that telephone sales can bring to your department.
Sales is process. You have to teach your
sales representatives this process which is how to: Open, Probe, Pitch and
Close.
There are also fundamental tasks that
must be accomplished everyday. These include:
- Prospecting
- Lead Tracking
- Follow-up
- Before the Sale
- Post Sale
- Product Training
- Coaching
- Customer / Prospect Correspondence
Our job at Atlanta Sales and Consulting is to train your representatives,
your trainers, and your sales managers to get the most out of every telesales
call.
We conduct our telephone sales training classes either onsite or at offsite
locations to better serve our clientele.
Hire us today for your next telephone sales training class. You can contact us today by clicking
here or calling 770-298-0951.
Our training can provide immediate
telesales
results to your newly hired or experienced sales representatives. |